INFOLINE: +48 815655655

Privacy policy

Privacy and Cookies Policy

General Information

Thank you for your interest in our website. Protecting your privacy is important to us.

In order to implement the principle of lawful, fair and transparent processing of your personal data when you use our services, we adopt a document called the Privacy and Cookies Policy ("Privacy Policy").

The Privacy Policy sets out how we take care of your personal data and your rights.

In the content of this document we would like to inform you about the type of data collected by the Municipality of Nałęczów, 3 Lipowa Street (24-150 Nałęczów), NIP: 7162145175 REGON: 000529226, contact phone: 814 757 507, e-mail address: (hereinafter referred to as ,,Administrator'') information in connection with the use of the website: (''Website'') and explain how this information is used.

Please also note that the Website contains links to external websites that are not covered by this Privacy Policy. This means that through a link placed on our website you will be redirected to an external website for which Nałęczów Municipality is not responsible, in particular not responsible for the rules of collecting and processing information related to the users of these external websites.

The user using the website agrees to the conditions set out in this Privacy Policy.

Who is the controller of personal data?

The data controller pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as "RODO") is Gmina Nałęczów, ul. Lipowa 3 (24-150 Nałęczów), NIP: 7162145175 REGON: 000529226, contact phone: 81 50-14-331, e-mail address: (hereinafter also referred to as "Administrator").

How can you contact us?, at phone number 81 50-14-331 and also by using the contact form on the website, if any.

What kind of your personal data do we process?

We process data provided by you during account registration, i.e. name and surname, e-mail address, contact telephone number, . Moreover, we may also process the data found on the transfer confirmation, i.e. your address and bank account number.

What is the purpose and legal basis of our processing of your personal data?

We process your personal data in order to:

● create an account on the electronic service (Article 6(1)(b) of the RODO - processing for the performance of a contract);

● the provision of urban bicycle transport services (Article 6(1)(b) RODO - performance of the contract);

● telephone and email contact (Article 6(1)(b) - processing for the performance of the contract);

● handling complaints and claims (Article 6(1)(b) and (c) RODO - performance of the contract and fulfilment of a legal obligation);

● as long as you have given such consent telephone contact to the telephone number provided in the form for the purpose of direct marketing (legal basis - Article 6(1)(a) RODO in conjunction with Article 172 of the Act - Telecommunications Law - your consent);

send commercial information by entities cooperating with the Administrator (legal basis - Article 6(1)(a) RODO in connection with Article 10(2) of the Act on Provision of Electronic Services - your consent);

● making data available to authorised state authorities (Article 6(1)(c) RODO - fulfilment of a legal obligation).

Who can get to know your personal data?

Entities cooperating in the provision of services, as well as persons cooperating in the defence and enforcement of claims will have access to your data.

In the case of your consent, your data may also be transferred to entities cooperating with the Administrator for the purpose of marketing and promotion.

Moreover, the Administrator, in case it is required by law, may provide your data to the relevant public authorities entitled to review the data.

For how long do we process your personal data?

Your data will be stored for the duration of the contract for the provision of electronic services, i.e. the duration of account registration on the website, as well as for the period necessary to assert and defend against claims.

How do we protect your personal data?

We ensure that we use appropriate technical and organizational conditions to ensure the security of personal data processed before their disclosure. For this purpose, appropriate procedures and documentation have been introduced, as well as security measures for ICT systems.

What rights do you have in connection with the processing of your personal data by us?

Persons whose personal data is processed by the Administrator are entitled to demand from the Administrator access to their personal data, rectification, erasure or restriction of processing, to object to the processing and to transfer the data. Moreover, these persons are entitled to withdraw their consent and lodge a complaint to a supervisory authority. Situations in which it is possible to exercise certain rights are determined by generally applicable laws. The supervisory authority is the President of the Office for Personal Data Protection.

Do you have to provide your personal data?

Providing personal data is completely voluntary. However, failure to provide personal data or their deletion will prevent account registration and provision of services.

Additional information

The Administrator does not carry out profiling in connection with the processing of your personal data, nor does it process personal data in an automated manner that affects your rights.

The Administrator does not transfer personal data to countries outside the European Economic Area.

This Privacy Policy is effective as of 1.04.2021.